Roy W.
Complete and total scam. Fake
Redemption C.
They are cute but they are not the originals from polar. Their feet and hands twist and do not have logo on foot or QR code on tags
Rosemarie T.
This was not an authentic labubu. I was disappointed at how I was deceived.
Donna O.
They were not real
Mike S.
they were fake and boxes were beat up a bit and poorly made
Terry B.
Fake !!!! Beware of this seller
Nichole W.
One of the key features that distinguishes an authentic Pop Mart box is the presence of a QR code hologram sticker. This secure sticker can be scanned to verify the product’s authenticity through official Pop Mart channels. It’s part of their anti-counterfeit measures designed to ensure customers receive legitimate merchandise.
In contrast, non-authentic boxes typically lack this QR code hologram. Without it, there’s no reliable way to confirm the product’s origin, which raises concerns about both quality and authenticity.
Based on the photos provided, it appears that the box in question may be missing this QR code hologram. For reference, authentic Pop Mart boxes consistently display the QR code, while counterfeit versions do not include it at all.
Photo comparison showing an authentic Pop Mart box featuring the QR code hologram sticker, alongside your box, which appears to be missing this key authenticity marker.
As requested, I am initiating a return for the non-authentic Big Energy 6 box set and kindly requesting a full refund.
The company has been unresponsive since August 27, 2025.
nick m.
They sent counterfeit ones and wouldn't respond to my email requesting a refund.
Javier Antonio A.
This company took more than one month to ship this out. Not recommended at all
Jill W.
It was a knock off labubu. My daughter was so disappointed it was pretty messed up. And to pay that amount for a knock off was upsetting. Will never buy from novarelle again
antonio f.
Lafufus selling fakes
J M.
Three of the six in the set are badly flawed - one broken eye, one tiny tiny arm, one no nail polish on one foot and that foot is broken, one has hair line way to high. Very disappointed.
Dylan W.
This is the 2nd time I'm ordering from your store, I will definitely buy a third and fourth time haha, until I complete my collection, I hope you bring the outfits soon :D
Noah P.
Thanks for the good service, everything arrived in perfect condition, you have them ALL in stock, I am close to complete my first collection
Brenda S.
My labubu arrived! I recommended to my friends to go to your site , you guys should bring the outfits!!! I will buy them all haha. Best prices and fast shipping , thx!!!
Lea K.
Hi, I wanted to thank you for the excellent service, my monsters have arrived perfectly! the delivery only took a few days. thanks again, I will definitely purchase the whole collection from your store ☺️☺️
Emil J.
definitely the best place to get labubus, extremely fast delivery, the monsters are original and come in blind box, first time i bought from other place and i was waiting for sooo long, and now just arrive in couple of days, wow. Thank you guys
Kim B.
How you guys do always have stock? I got tired of looking on every page and they are all SOLD OUT. Thanks for saving me the wait !